REFUND POLICY

Refund & Return Policy

Last Updated: [Insert Date]

1. Return Window

Customers may request a return within 14 days from the date of delivery.

To be eligible for a return:

• The item must be unworn, unused, and in its original packaging

• The item must not show signs of wear, damage, or alteration

2. Inspection Requirement (Defective or Incorrect Items)

If you receive an item that is:

• Defective

• Damaged

• Incorrect

• Contains a printing or manufacturing error

You must contact us within 3 days of delivery.

To process your request, you are required to:

• Provide clear photos or videos of the item

• Clearly show the issue (e.g., defect, misprint, damage)

All claims are subject to review and approval before further action is taken.

3. Customer Errors (Wrong Size, Incorrect Order, etc.)

If a return is requested due to a customer mistake (including but not limited to):

• Ordering the wrong size

• Selecting the wrong item

• Entering incorrect order details

Then:

• The customer is responsible for return shipping costs

• The item must still meet return eligibility requirements (unworn, unused, original packaging)

Once the item is received and inspected:

• Store credit will be issued (no cash refunds for customer errors)

4. Refunds & Store Credit

Eligible Refunds (if approved):

Refunds may be issued if:

• The item is defective

• The item is incorrect due to our error

• The issue is verified through submitted evidence

In these cases:

• A full refund or replacement may be offered

• Return shipping may be covered by us (if applicable)

Store Credit:

Store credit will be issued when:

• The return is due to customer error

• The product is returned in acceptable condition

Store credit can be used toward any future purchase.

5. Non-Returnable Items

We do not accept returns for:

• Worn or used items

• Items not in original packaging

• Items returned after the applicable return window

• Items damaged due to misuse

6. Return Process

To initiate a return, please contact us at:

Email: [Insert Support Email]

Include:

• Your order number

• A description of the issue

• Photos or videos (if applicable)

We will review your request and provide further instructions if approved.

7. Processing Time

Once your return is received and inspected:

• Refunds or store credit will be processed within 5–10 business days

8. Contact

If you have any questions about this policy, please contact us at:

Email: [Insert Support Email]

9. Policy Agreement

By making a purchase on our website, you agree to this Refund & Return Policy.